The following two new line items:

250 MSG Camera $5 03/15 - 03/19 .89
250 MSG Camera $5 03/20 - 04/19 5.00

$5.89...for what?

I called them up immediately.

Except it was almost midnight and the call center closed @ 11. I called as soon as I woke up this morning.

Turns out this charge was added in @ a store!!! How the F could that happen? It wasn't even a store near me or even close to the store I originally got the phone. I was really in such a state of shock, I couldn't even think str8. The rep hurriedly told me it must have mistakenly been added to the wrong account and she'd go ahead and take it right off. I was like ok, still in a brain fog.

Then I remembered there is a $15/mo fee on this phone too:

Current Data Plan 03/20 - 04/19 15.00

When I originally got this phone, it was only b/c my old phone died a bad death, so of course they roped me into the whole 2 year contract, despite the fact I've had a phone w/them since '99. Fine, I got a free phone out of it, I'll bite. But it was to be the same monthly service w/a bill around $30-$35/mo depending on taxes etc.

According to the rep, the $15/mo was a promotion that had just expired last month and should've been stopped, so she went ahead and removed that too. I confirmed that going forward, neither of the 2 charges would reappear, she told me they wont.

Yet not only wasn't the promotion stopped, when I look back thru my last 6 available online statements, the charge has always been there.

Now I'm seething and seeing red.

I'm going to give myself some time to calm down a bit, then I'm going to ring back up the super friendly folks over @ Verizon, I mean they are so friendly, they add services to your account whether or not you are even there ::rolls eyes::

I'm going to ask, no, demand for them to refund all the charges.